PCnation specialise in assisting clients optimise their ICT Infrastructure, enhance productivity and assist with business and IT goals.

Our expertise in core areas of ICT Procurement, Infrastructure and Managed Print Solutions combined with our Capability in consulting, integration, support and managed services mean you are in good hands.

ICT is a fast evolving industry and while you may have worked out your basic technology requirements, you cannot afford to let it remain static. It is, however, not easy for every company to invest heavily in a large IT department. The IT personnel, if there are any, find their hands full with just keeping things going and there is often no time or resources available for staying current with the latest trends. Here is where a specialized service company like PCnation comes into the picture. We are focused on IT issues and our job is to make sure that the latest ICT innovations are made available to our clients.

We at PCnation offer vendor agnostic, best in class solutions that merge seamlessly with your existing infrastructure and increase your productivity and cost-effectiveness. We provide targeted services such as 'Managed Print Solutions,' which is a great way for you to ensure cost-effectiveness with regards to the way your company handles printing. We conduct an appraisal cycle which is intended to help identify the vulnerabilities in the way our client's firm handles the printing process. This is a focused study which does not make assumptions but makes a diagnosis of the problem based on the actual infrastructure of each client. The idea of the audit is to fix the vulnerabilities and to wastage whether it is in the process of in products. After we analyse the flaws that are exposed by the audit, we design a new system and make recommendation on areas that need attention. More importantly we help the process of implementation by educating and training employees on how best to handle the process and inventory management. We have found that by streamlining workflow process and tracking usage of inventory such as toner cartridges and paper we can help with a 10% to 30% savings in terms of overall printing cost. We also offer a software called ClicTrac which is intended to help monitor copiers and fax machines in an organization. It is a quick and easy tool to better manage printing processes. This tool is installed free of cost and there is no service fee for its usage. It is a good way of making sure that the implemented changes continue to be used and effective.

We also take a more broad-based approach and can be your managed service provider. If you choose to use our managed services, it will be the equivalent of outsourcing all your IT needs. This means you no longer have to worry about when you should upgrade your computers or whether your Internet privacy and security measures are up to speed. All that worrying will be done for you by us and we will keep your company on track with all the latest measures available. Whether you are a small business without the human resources necessary to handle IT issues or a larger company which finds that IT updates take away focus from your core business, we are happy to step in with whatever you need. One of the features that our clients love about us is our flexibility. We do not approach every client with one package and expect them to use only that one model. We are adaptable to the specific situation and configure managed services that are meaningful and relevant to your business situation. We use the same approach with this as we do with the printing solutions. We assess the existing situation, analyse the areas that need attention, make recommendations and help with the implementation. And through it all we offer excellent customer support.

If it sounds like PCnation is the answer to your prayers, call us now at (02) 8338-1111; we will also be happy to hear from you via email at sales@pcnation.com.au. We are here to help you!